Program overview
The BTS in Assistant Manager at ICEDIS trains professionals capable of
efficiently supporting executives, department heads or project managers in their day‑to‑day
responsibilities.
Versatile and adaptable, the assistant manager is involved in organizing activities,
managing information, internal and external communication, preparing meetings and following
up on strategic files.
Learning objectives
- Master administrative management and executive secretarial techniques.
- Organize schedules, meetings, business trips and professional events.
- Ensure circulation, processing and archiving of information.
- Develop strong written and oral communication skills in a professional context.
- Contribute to project follow‑up, dashboards and management activities.
- Use digital and collaborative tools (office software, email, video conferencing, etc.).
Target audience
- High school graduates aiming for executive or management assistant positions.
- Secretaries and administrative staff seeking upskilling or career change.
- Staff members in companies, public administrations or NGOs.
- Individuals looking for rapid professional integration in managerial support roles.
Indicative curriculum
Module 1: Communication & professional relations
- Written and oral business communication.
- Reception, switchboard and interface with partners.
- Intercultural communication in professional environments.
Module 2: Administrative management & organization
- Diary management, meetings and business travel.
- Writing letters, minutes and internal notes.
- Filing, archiving and document management.
Module 3: Digital tools & office technology
- Office software (word processing, spreadsheet, presentations).
- Collaborative tools (email, video conferencing, file sharing).
- Introduction to management information systems.
Module 4: Project management & managerial support
- Basics of project management (planning, follow‑up, reporting).
- Dashboards and performance indicators.
- Supporting coordination of teams and activities.
Career opportunities
Graduates of the BTS Assistant Manager program can work in many sectors: private,
public, NGOs and international institutions.
- Executive assistant / management assistant.
- Administrative and management assistant.
- Project or program assistant.
- Junior internal communication officer.
- Department or unit secretary.
Practical information & admission
Admission requirements
- High school diploma (all tracks) or equivalent.
- Application review and/or entrance examination.
- CV and cover letter recommended.
Teaching methods
- Lectures, tutorials and role‑playing exercises.
- Extensive use of office and digital tools.
- Internships in companies to strengthen professional experience.
Submit an application
